Contact us

Customer Support

At KisMetallo, we value your shopping experience and are committed to providing excellent customer service. Our dedicated support team is available to assist you with any inquiries regarding our jewelry collections, orders, or general questions.

Email Support

For the fastest response, please email us at: [email protected]

Our customer service representatives are available Monday through Friday, 9:00 AM to 6:00 PM (GMT).

Order-Related Inquiries

For questions about your existing order, please include your order number in the subject line to help us serve you better.

Business Hours

We typically respond to all inquiries within 24-48 hours during our business days. Responses may take slightly longer during weekends and holidays.

Before Contacting Us

You might find answers to common questions in our FAQ section which covers topics about shipping, returns, product care, and more.

Wholesale and Business Inquiries

For partnership opportunities or wholesale purchases, please contact our business team at: [email protected]